Overview
The broker was spending heavily on lead generation but losing momentum before site visits were booked. We designed a qualification workflow that reacted in minutes, not hours.
0×
More Site Visits Booked
19s
First Response Window
0
Unified Lead Queue
Challenge
•New leads from ads and listing platforms were not being contacted consistently.
•Agents were spending too much time qualifying low-intent prospects manually.
•The team lacked a reliable process for moving from enquiry to site visit.
Solution
•Connected inbound lead sources into a single routing pipeline.
•Introduced AI-driven first-response and qualification prompts to sort hot, warm, and cold leads.
•Triggered agent assignment and scheduling flows once intent thresholds were met.
Impact
•More qualified prospects reached human agents while interest was still high.
•The sales team spent more time on site visits and less time on repetitive triage.
•Follow-up consistency improved across all active campaigns.
Technology Stack
ReactAutomation WorkflowsCRM SyncWhatsApp MessagingLead Scoring